All Are Welcome: An Introduction to the Hospitality Industry – LibreTexts (CC BY-NC)

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This text was created by over forty individuals who have a passion for the hospitality industry. As such, each section may vary slightly in writing style, length, and formatting. Although the sections may not be completely consistent, we can guarantee that each contains perspectives from experts on the topic and will provide students with a …

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Artificial Intelligence in Hospitality: A Future Not Far (Roy, 2020) (CC BY)

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Overview: Artificial Intelligence (AI) promises to offer tremendous opportunities for service excellence, creation of newer domain of employment avenues, and in the process augment industrial and economic growth for countries. The question, however, is India ready to embrace AI and pave for a new technology revolution? India’s history does indeed support this possibility. In the …

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