Overview: Artificial Intelligence (AI) promises to offer tremendous opportunities for service excellence, creation of newer domain of employment avenues, and in the process augment industrial and economic growth for countries. The question, however, is India ready to embrace AI and pave for a new technology revolution? India’s history does indeed support this possibility. In the …
Artificial Intelligence in Hospitality: A Future Not Far (Roy, 2020) (CC BY)Read More »
